1. NiceLabel Help Center
  2. 许可和激活 NiceLabel
  3. [en] Troubleshooting licenses and activation

[en] “We cannot activate your single-user license”

目前还没有官方翻译。

[en] Description

[en] When you try to activate NiceLabel Designer Pro/PowerForms license, the activation stops and reports an error with this title: “We cannot activate your single-user license”.

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注意

[en] The single-user license allows you to print labels on an unlimited number of printers but from a single computer.

[en] Cause

[en] You have already installed and activated NiceLabel NiceLabel 10 on one of your computers.

[en] Solution

[en] Deactivate the existing NiceLabel NiceLabel 10 installation on your first computer. This frees up your license and allows you to activate NiceLabel NiceLabel 10 on your second computer.

警告

[en] Save your work first. When you deactivate NiceLabel NiceLabel 10, you lose all unsaved changes.

[en] To deactivate the installed NiceLabel NiceLabel 10 on your first computer:

  1. [en] Open any of your installed NiceLabel NiceLabel 10 applications – Desktop Designer, Automation Builder, Automation Manager, or Print.

  2. [en] Go to File > About.

  3. [en] Look for the License key section. Copy and store your license key.

  4. [en] Click Deactivate your license.

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[en] NiceLabel NiceLabel 10closes. The first computer’s license is now deactivated.

[en] To activate NiceLabel NiceLabel 10on your second computer:

  1. [en] Go to your second computer with installed NiceLabel NiceLabel 10 that runs in trial mode.

  2. [en] Go to File > About.

  3. [en] Click Activate your license.

  4. [en] Type or paste in your license key and fill in your details.

  5. [en] Click Activate. Your NiceLabel NiceLabel 10 is activated on your second computer.

注意

[en] Make sure you have a working internet connection while deactivating and activating NiceLabel NiceLabel 10.