[en] Solving problem when printing to printer with non-square pixel resolution

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[en] Problem

[en] When you try to print by using a printer driver that use non-square pixel resolutions, Windows may not print correctly. These printers don't have the same resolution in horizontal and vertical directions.

[en] The graphical objects in the label will print in the incorrect size.

[en] The problem appears in Windows 8.1 and Windows Server 2012 R2.

[en] Solution

[en] Microsoft has identified the problem in their software.

[en] To resolve these issues, install Windows update rollup 2911106. For more information on how to obtain and apply this update rollup package, check Microsoft KB article.

[en] For more information open the Microsoft Support article 2914011: Update resolves a Windows Store app issue and a printer issue.