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Loftware delivers the following documentation on request.

Note

Some documents are subject to signed non-disclosure or Software Maintenance Agreements.

  1. Consensus Assessment Initiative Questionnaire (CAIQ). Shows compliance with CSA® (Cloud Security Alliance) best practices. CSA STAR™ (CSA Security, Trust, Assurance and Risk) is the industry’s most powerful program for security assurance in the cloud. STAR™ encompasses key principles of transparency, rigorous auditing, and standards harmonization.

  2. Microsoft CAIQ document. NiceLabel Cloud runs on Microsoft Azure and automatically inherits Azure security specifications: https://cloudsecurityalliance.org/star/registry/microsoft/.

  3. Traceability matrixes. Features lists including test cases. NiceLabel Control Center feature specifications. Automated NiceLabel Cloud product testing ensures there are no software flaws or bugs in released software.

  4. Internal team testing reports. Showing tests we performed and total numbers of tests ran for each software release.

  5. Penetration testing reports. Assessments from our third-party security company showing tests performed for NiceLabel Cloud, test time intervals, any vulnerabilities, and their conclusions on software security.

  6. ISO 9001:2015 certificate. Loftware along with Euro Plus d.o.o., has implemented and maintains a management system that meets the requirements of ISO 9001:2015 standards: https://www.nicelabel.com/resources/files/doc/resources/ISO9001-certificate.pdf.