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NiceLabel keeps you up to date.

Our controlled process updates NiceLabel Cloud automatically, providing you seamless hassle-free updates with no platform downtime.

We update with major product releases every two years, minor releases twice per year, and service releases in between (as needed):

RELEASE TYPE

EXAMPLE

DESCRIPTION

MAJOR

NiceLabel 10

Major product releases include significant feature updates, performance improvements, and bug fixes.

MINOR

NiceLabel 10.1

Minor releases include feature updates, performance improvements, and bug fixes.

SERVICE

NiceLabel 10.1.1

Service releases include bug fixes.

For full update schedules and more details, read our Product Lifecycle Policy.

Updating NiceLabel Cloud

NiceLabel provides new NiceLabel Cloud deployments for every software release.

We prepare and test each new deployment before we update your subscription, allowing you to upgrade seamlessly without downtime. We update your subscription by simply moving you from your previous deployment version to your new one. If you experience any unexpected problems, we return you to your previous version while we solve any problems.

We have transparent update plans and clearly-defined procedures in place for all release types (major, minor, and service). You receive email notifications before any NiceLabel Cloud version updates, allowing you to prepare for, test, and track every upgrade.

Update timeline for NiceLabel Cloud releases

Note

Release days are when major, minor, or service releases become publicly available.

TIME

EVENT

DESCRIPTION

RELEASE DAY

1st email notification

You get an email notification saying your sandbox (testing) environment will update in 7 days, giving you a 3-week testing period before your production environment updates.

RELEASE + 7 DAYS

Sandbox environment updates

We update your sandbox environment to the latest version. You have no sandbox environment downtime, we simply move your account.

This procedure allows you to see how your production environment will handle the update.

2nd email notification

You get a second email notification saying your sandbox environment is updated to the latest version, giving you a 3-week testing period before your production environment updates.

RELEASE + 28 DAYS

Production environment updates

We update your production environment to the latest version. You have no production environment downtime, we simply move your account.

3rd email notification

You get a third and final email notification saying your production environment is updated to the latest version.

Updating privately hosted software

You can host NiceLabel Cloud modules on your private infrastructure with your subscription:

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  1. Your Label Designer designs labels and configures your printing application.

  2. Your Web Printing Client runs your printing application through the web.

  3. Your Integration System integrates your printing (NiceLabel Cloud Business only).

Your privately hosted software always links seamlessly with your NiceLabel Cloud subscription.

We regularly update NiceLabel Cloud, but your privately hosted software does not update automatically. Our up-to-date NiceLabel Cloud backend still runs older versions of your privately hosted software.

Until you update your privately hosted software, you may not be able to use some new NiceLabel Cloud features and functionality. To get every benefit from your NiceLabel Cloud subscription, periodically update your privately hosted software as we release newer versions of NiceLabel Cloud. Schedule your updates to fit your maintenance and production requirements.