NiceLabel keeps you up to date.
Our controlled process updates NiceLabel Cloud automatically, providing you seamless hassle-free updates with no platform downtime.
We update with major product releases every two years, minor releases twice per year, and service releases in between (as needed):
|
RELEASE TYPE |
EXAMPLE |
DESCRIPTION |
|---|---|---|
|
MAJOR |
NiceLabel 10 |
Major product releases include significant feature updates, performance improvements, and bug fixes. |
|
MINOR |
NiceLabel 10.1 |
Minor releases include feature updates, performance improvements, and bug fixes. |
|
SERVICE |
NiceLabel 10.1.1 |
Service releases include bug fixes. |
For full update schedules and more details, read our Product Lifecycle Policy.
NiceLabel provides new NiceLabel Cloud deployments for every software release.
We prepare and test each new deployment before we update your subscription, allowing you to upgrade seamlessly without downtime. We update your subscription by simply moving you from your previous deployment version to your new one. If you experience any unexpected problems, we return you to your previous version while we solve any problems.
We have transparent update plans and clearly-defined procedures in place for all release types (major, minor, and service). You receive email notifications before any NiceLabel Cloud version updates, allowing you to prepare for, test, and track every upgrade.
Note
Release days are when major, minor, or service releases become publicly available.
|
TIME |
EVENT |
DESCRIPTION |
|---|---|---|
|
RELEASE DAY |
Email notification |
You get an email notification saying we will start with the NiceLabel Cloud upgrade process. The email includes information about the account that will be updated and the time of the update. |
|
RELEASE + 7 DAYS |
Email notification |
You get an email notification saying your NiceLabel Cloud Essentials/Business sandbox/Compliance sandbox environment will be updated to the latest version in the next 24 hours. |
|
NiceLabel Cloud Essentials |
We update your NiceLabel Cloud Essentials account to the latest version. You have no production environment downtime, we simply move your account. |
|
|
NiceLabel Cloud Business: Sandbox environment updates |
We update your sandbox environment to the latest version. You have no sandbox environment downtime, we simply move your account. This procedure allows you to see how your production environment will handle the update. |
|
|
NiceLabel Cloud Compliance: Sandbox environments updates |
We update your sandbox environment to the latest version. You have no sandbox environment downtime, we simply move your account. This procedure allows you to see how your production environment will handle the update and allows you an assessment of your system validation. |
|
|
RELEASE + 14 DAYS |
Email notification |
You get an email notification saying your NiceLabel Cloud Business sandbox environment will be updated to the latest version in the next 24 hours. |
|
NiceLabel CloudBusiness: without Sandbox environment |
We update your production environment to the latest version. You have no production environment downtime, we simply move your account. |
|
|
RELEASE + 28 DAYS |
Email notification |
You get an email notification saying your NiceLabel Cloud Business production environment will be updated to the latest version in the next 24 hours. |
|
NiceLabel Cloud Business: Production environment updates |
We update your production environment to the latest version. You have no production environment downtime, we simply move your account. |
|
|
RELEASE + 3 MONTHS |
Email notification |
You get a third and final email notification saying your NiceLabel Cloud Compliance production environment will be updated to the latest version in the next 24 hours. |
|
NiceLabel Cloud Compliance: Production environment updates |
We update your production environment to the latest version. You have no production environment downtime, we simply move your account. |
NiceLabel Cloud Compliance release cycle
NiceLabel Cloud is updated once a year. Before the production environment is upgraded, we provide a three-month testing period. During the testing period, users can contact NiceLabel technical support to test and resolve possible open issues before the production environment is upgraded.
You can host NiceLabel Cloud modules on your private infrastructure with your subscription:
-
Your Label Designer designs labels and configures your printing application.
-
Your Web Printing Client runs your printing application through the web.
-
Your Integration System integrates your printing.
Your privately hosted software always links seamlessly with your NiceLabel Cloud subscription.
We regularly update NiceLabel Cloud, but your privately hosted software does not update automatically. Our up-to-date NiceLabel Cloud backend still runs older versions of your privately hosted software.
Until you update your privately hosted software, you may not be able to use some new NiceLabel Cloud features and functionality. To get every benefit from your NiceLabel Cloud subscription, periodically update your privately hosted software as we release newer versions of NiceLabel Cloud. Schedule your updates to fit your maintenance and production requirements.