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Remove trial licenses

Problem

Problem 1

You activated a 30-day trial license in NiceLabel Desktop Designer and/or Automation and you want to use your production license before the 30 days expire. You can't deactivate your trial license.

Problem 2

You activated a 30-day trial license in Control Center and you want to use your production license before the 30 days expire. You can't deactivate your trial license.

Solution

Solution 1

You can remove your trial license from your system:

  1. Close NiceLabel applications.

  2. Open Services console. (Press the <Windows> key and type "Services".)

  3. Navigate to NiceLabel Proxy Service 10 , or NiceLabel Proxy Service 2019 , or NiceLabel Proxy Service 2017 and stop the service.

    img-02_service.png

  4. Open your file explorer and navigate to the folder:

    • %programdata%\NiceLabel\NiceLabel 10 if you use NiceLabel 10

    • %programdata%\NiceLabel\NiceLabel 2019 if you use NiceLabel 2019

    • %programdata%\NiceLabel\NiceLabel 2017 if you use NiceLabel 2017

    img-03_programdata.png

  5. Rename the files

    • "product.config"

    • "license.db"

  6. Start NiceLabel Proxy Service 10 , or NiceLabel Proxy Service 2019 , or NiceLabel Proxy Service 2017.

    img-04_start_service.png

Your trial license is now removed. You can restart NiceLabel and activate your production license.

Solution 2

You can remove your trial license from the server where Control Center is installed:

  1. Open Internet Information Services (IIS) Manager.

  2. Stop the IIS. In the Actions pane > Manage Server section, click Stop.

  3. Open the Services console and navigate to NiceLabel Control Center Proxy Service and stop the service.

    51_stop_cc_service.png

  4. Open Microsoft SQL Server Management Studio and connect to the database server where your Control Center (NiceAN) database is located.

  5. Delete the licensing data from the table nan.License:

    DELETE FROM nan.License;

  6. Delete the licensing data from the table nan.Setting:

    DELETE FROM nan.Setting WHERE Setting = 'V3RegistrationNumber';

    DELETE FROM nan.Setting WHERE Setting = 'LicenseKey';

  7. In your file explorer navigate to the folder %programdata%\NiceLabel\NiceLabel Control Center\system.net (usually c:\ProgramData\NiceLabel\NiceLabel Control Center\system.net\).

  8. Delete the file License.db.

  9. In the same folder open the file product.config with text editor and delete the license tag.

    52_product_config.png

  10. Save product.config file.

  11. Start Internet Information Services (IIS).

  12. Start NiceLabel Control Center Proxy Service.

Your trial license is now removed from Control Center.