Remove trial licenses

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Problem

You activated a 30 days trial license and you want to use your production license before the 30 days expire. You can't deactivate your trial license.

Solution

You can remove your trial license from your system:

  1. Close NiceLabel applications.

  2. Open Services console. (Press <Windows> key and type "Services".)

  3. Navigate to NiceLabel Proxy Service 10 or NiceLabel Proxy Service 2019 or NiceLabel Proxy Service 2017 and stop the service.

    img-02_service.png
  4. Open file explorer and navigate to the folder:

    • %programdata%\NiceLabel\NiceLabel 10 if you use NiceLabel 10

    • %programdata%\NiceLabel\NiceLabel 2019 if you use NiceLabel 2019

    • %programdata%\NiceLabel\NiceLabel 2017 if you use NiceLabel 2017

    img-03_programdata.png
  5. Rename the files

    • "product.config"

    • "license.db"

  6. Start NiceLabel Proxy Service 10 or NiceLabel Proxy Service 2019 or NiceLabel Proxy Service 2017.

    img-04_start_service.png

Your trial license is now removed. You can restart NiceLabel and activate your production license.