Seeing live statuses of the network label printer using the Advanced Port Monitor


NiceLabel software and Loftware drivers allow bidirectional communication with your printers. Printers report statuses to NiceLabel. The status messages depend on the brand/model of your label printer and printer capabilities. Some printers report simple statuses like OK and Error, while others report Out of ribbon, Out of labels, or Ribbon near end.

NiceLabel can communicate with your printer if:

  • Your printer enables bidirectional communication.

  • Loftware driver for your printer enables bidirectional communication.

  • Your printer is connected to the bidirectional port.

  • You are using Loftware's Advanced Port Monitor, if your printer is connected to the ethernet network.


LPT, COM, or USB ports support bidirectional communication without additional settings. You have to enable bidirectional support in the Printer properties > Port tab.

If you have a network label printer, you must install an additional component because the Standard TCP/IP Port Monitor for network printers does not support bidirectional communication. To see network printer statuses in NiceLabel, install Loftware port monitor – Advanced Port Monitor. You can install it during the installation of Loftware drivers.

To install the Advanced Port Monitor:

  1. Download Loftware driver for your printer.

  2. Start the driver installation.

  3. Click Network Port.

  4. The installer detects your existing network printers. Click Manual, then select your printer driver.

  5. Select Create a new network port and click Next.

  6. Enter the port properties: Port Name, IP address, and Port Number (usually 9100).

  7. Click Next and finish the installation of Loftware drivers.

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