NiceLabel 2017 software stops responding because of a fault in the module ltc game64*.dll

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Problem

When running any NiceLabel software (Designer, Automation Builder, PowerForms,...) a problem might occur that the application stopped responding after a few minutes of usage. When you restart the application, the same incident occurs again. The component causing the problem is the ltc_game*.dll file.

Solution

When the NiceLabel application abruptly stops, it logs the details into the Windows Event Viewer. If you investigate the problem details in the Event Viewer > Windows Logs > Application, you see more information about the problem.

In this case, you see Faulting module path containing a value such as:

C:\PROGRA~2\RAPTRI~1\PlaysTV\ltc_game64-116096.dll

NiceLabel software was closed because of the fault of the third-party component installed on your computer. You can see that the faulting .DLL file belongs to the Raptr software. This is NOT NiceLabel's file.

Raptr is the add-on component to your graphical card drivers that "makes PC gaming fast, beautiful, and hassle-free" and delivers a free video recording for gamers.

To resolve the problem, do any of the following:

  1. Uninstall Raptr. Maybe you do not need this software on the label design/production computer. Raptr might have been installed bundled with the drivers for your graphic card if you accepted all software options during the driver installation

  2. Update Raptr to the latest available version and try again.