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Cannot sign in with Microsoft account

Problem

When you try to sign in to your NiceLabel product with your Microsoft account, the Approval required or Request pending window opens.

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56_request_pending.png

Your company might have restricted Microsoft Entra ID (formerly Azure Active Directory) policy and prevented users from authenticating third-party software.

 

Solution

Microsoft Entra ID admin must grant you permissions to use authentication with NiceLabel products.

 

Additional explanations

License Center admin must invite each user separately.

Other Microsoft Entra ID settings can also cause problems. For example, you can disable the "user consent" option or the requirement to get manual approval for third-party permission approvals.