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Error when adding new driver package to Printers in Control Center

Problem

When you try to add a new driver package to Printers in Control Center, you get the error message:

The driver package (.exe) is corrupted or is not a genuine driver package. Use only drivers published by NiceLabel, Euro Plus d.o.o. or Loftware.

50_driver_packages.png

The error occurs because of incompatibility between Control Center V10.3 (and older editions), and Loftware drivers 10.5.2 (and newer editions).

The bug will be fixed in the upcoming Control Center releases.

Solution

Download Loftware drivers 10.5.1 or older edition from our printer drivers download page.

  1. Go to https://drivers.loftware.com/.

  2. In the Search term edit field, select your printer package.

  3. The printer driver download page opens. Click the Release Notes & Previous Builds tab, then select the printer driver version 10.5.1 or older.

The downloaded printer driver package is compatible with Control Center V10.3 (or older), and you can add the package to Printers in Control Center without an error.