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Error occurred while trying to create virtual directory EPM

Problem

When you install the on-premise Control Center, an error message appears: Error occurred while trying to create virtual directory EPM! Detailed error description: 1168:

28_cc_install1.png

When you click OK, another error message appears: Error occurred while trying to set Metadata!

29_cc_install2.png

Solution

To resolve the issue, add the Default Web Site in Internet Information Services (IIS):

  1. Uninstall Control Center if it is already installed or partially installed.

  2. Open Internet Information Services (IIS) Manager.

  3. Expand your computer, then right-click Sites and click Add Website.

    34_cc_install7.png

  4. The Add Website window opens. In the Site name edit field, enter Default Web Site. In the Physical path edit field, enter %SystemDrive%\inetpub\wwwroot, then click OK.

    31_cc_install4.png

  5. Open your file explorer and navigate to c:\inetpub\wwwroot\. Verify that files iistart.htm and iistart.png files exist.

    32_cc_install5.png

  6. Restart IIS.

    33_cc_install6.png

You should now be able to install Control Center without the error.