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[en] Remove trial licenses

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[en] Problem

[en] Problem 1

[en] You activated a 30-day trial license in NiceLabel Desktop Designer and/or Automation and you want to use your production license before the 30 days expire. You can't deactivate your trial license.

[en] Problem 2

[en] You activated a 30-day trial license in Control Center and you want to use your production license before the 30 days expire. You can't deactivate your trial license.

[en] Solution

[en] Solution 1

[en] You can remove your trial license from your system:

  1. [en] Close NiceLabel applications.

  2. [en] Open Services console. (Press the <Windows> key and type "Services".)

  3. [en] Navigate to NiceLabel Proxy Service 10 , or NiceLabel Proxy Service 2019 , or NiceLabel Proxy Service 2017 and stop the service.

    img-02_service.png

  4. [en] Open your file explorer and navigate to the folder:

    • [en] %programdata%\NiceLabel\NiceLabel 10 if you use NiceLabel 10

    • [en] %programdata%\NiceLabel\NiceLabel 2019 if you use NiceLabel 2019

    • [en] %programdata%\NiceLabel\NiceLabel 2017 if you use NiceLabel 2017

    img-03_programdata.png

  5. [en] Rename the files

    • [en] "product.config"

    • [en] "license.db"

  6. [en] Start NiceLabel Proxy Service 10 , or NiceLabel Proxy Service 2019 , or NiceLabel Proxy Service 2017.

    img-04_start_service.png

[en] Your trial license is now removed. You can restart NiceLabel and activate your production license.

[en] Solution 2

[en] You can remove your trial license from the server where Control Center is installed:

  1. [en] Open Internet Information Services (IIS) Manager.

  2. [en] Stop the IIS. In the Actions pane > Manage Server section, click Stop.

  3. [en] Open the Services console and navigate to NiceLabel Control Center Proxy Service and stop the service.

    51_stop_cc_service.png

  4. [en] Open Microsoft SQL Server Management Studio and connect to the database server where your Control Center (NiceAN) database is located.

  5. [en] Delete the licensing data from the table nan.License:

    [en] DELETE FROM nan.License;

  6. [en] Delete the licensing data from the table nan.Setting:

    [en] DELETE FROM nan.Setting WHERE Setting = 'V3RegistrationNumber';

    [en] DELETE FROM nan.Setting WHERE Setting = 'LicenseKey';

  7. [en] In your file explorer navigate to the folder %programdata%\NiceLabel\NiceLabel Control Center\system.net (usually c:\ProgramData\NiceLabel\NiceLabel Control Center\system.net\).

  8. [en] Delete the file License.db.

  9. [en] In the same folder open the file product.config with text editor and delete the license tag.

    52_product_config.png

  10. [en] Save product.config file.

  11. [en] Start Internet Information Services (IIS).

  12. [en] Start NiceLabel Control Center Proxy Service.

[en] Your trial license is now removed from Control Center.